Please warm your food in small intervals and periodically check it until your desired temperature is achieved. Also, please test the temperature of the food before feeding to your child. Always supervise your child when eating.
Sometimes silicone products can retain oil residue on its surface. You will know if you have oil residue because you will see white spots or notice a soapy taste after you wash your product in the dishwasher. Try to avoid any dish soap that contains essential oils, antibacterial agents and moisturizers. These oils can stick onto silicone materials and may cause build up. We recommend Better Life Dishwasher Gel or their Free and Clear Dish Soap as well as Seventh Generation dish detergent. Customers have also reported that Babyganics and Method brands work well with their plates. A gel detergent is gentler over time on silicone products in the dishwasher (compared to tabs or abrasive powders).
Don't worry if you have oil residue build up, as it is easy to remove. Rub a fresh lemon or lime all over the silicone and let sit for 10-15 mins. Rinse with hot non-oil based soapy water or wash your product in the bottom rack of your dishwasher. You can also use white vinegar to clean your Kiddiebites products. Additionally, you can soak your product overnight for any stubborn stains or residues.
Please contact us at firstname.lastname@example.org for any Care & Safety questions.